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Shipping & Returns

Shipping Policy

Shipping Policy

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At TheKingShoppe.com, we understand that getting your purchases to you in a timely and safe manner is important. That's why we have partnered with individual sellers and original suppliers to offer a variety of shipping options to meet your needs.

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Shipping Methods and Delivery Times

We offer a range of shipping methods to accommodate your shipping needs. Please note that delivery times may vary depending on your location, the shipping method you choose, and the seller or supplier you are purchasing from.

  • Standard Shipping: Typically takes 5-7 business days for delivery.

  • Expedited Shipping: Typically takes 2-3 business days for delivery.

  • Overnight Shipping: Typically takes 1-2 business days for delivery.

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Please note that the shipping times listed above are estimates and not guaranteed. Actual delivery times may vary due to factors such as weather conditions, holidays, and unforeseen circumstances.

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Shipping Costs

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Shipping costs vary depending on the size and weight of the item, the shipping method selected, and the seller or supplier you are purchasing from. Shipping costs will be calculated at checkout and added to your total order amount.

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International Shipping

At this time, we only offer shipping within the United States. We apologize for any inconvenience this may cause.

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Tracking Your Order

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Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track your package and monitor its delivery status.

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Order Processing Time

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Please note that processing times may vary depending on the seller or supplier you are purchasing from. Most orders are processed within 1-2 business days.

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Order Cancellation

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If you need to cancel an order, please contact us as soon as possible. We will do our best to cancel your order before it ships. If your order has already shipped, we cannot cancel the order but you can return the item once it arrives.

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Returns and Exchanges

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If you are not satisfied with your purchase, you can return it within 30 days of receipt for a full refund or exchange. Please see our Returns and Exchanges policy for more information.

Return & Exchange Policy

Returns and Exchange Policy

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At TheKingShoppe.com, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free returns and exchange policy.

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Returns

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We accept returns on most items within 30 days of receipt. To initiate a return, please contact us with your order number and reason for the return. We will provide you with a return authorization and instructions for returning the item(s).

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To be eligible for a return, the item(s) must be in new, unused, and resellable condition, with all original tags and packaging intact. Shipping costs are non-refundable and customers are responsible for return shipping costs.

Once we receive your return, we will inspect the item(s) and issue a refund to your original payment method within 7-10 business days.

 

Please note that refunds may take longer to process during peak shopping seasons.

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Exchanges

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We accept exchanges on most items within 30 days of receipt. To initiate an exchange, please contact us with your order number and reason for the exchange. We will provide you with an exchange authorization and instructions for returning the item(s).

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To be eligible for an exchange, the item(s) must be in new, unused, and resellable condition, with all original tags and packaging intact. Shipping costs are non-refundable and customers are responsible for return shipping costs.

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Once we receive your exchange, we will inspect the item(s) and ship the new item(s) to you within 7-10 business days. Please note that shipping times may vary depending on your location.

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Non-Returnable Items

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Some items are not eligible for returns or exchanges. These include:

  • Custom or personalized items

  • Health and personal care items

  • Gift cards

 

If you have any questions about whether an item is eligible for a return or exchange, please contact us before making your purchase.

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Damaged or Defective Items

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If you receive a damaged or defective item, please contact us within 7 days of receipt. We will provide you with a return authorization and instructions for returning the item(s). We will issue a refund or exchange, including shipping costs, once we receive the damaged or defective item(s).

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